Important Notice: Scheduled Server Maintenance

19 December 2024

Dear Valued Customers,

We wish to inform you that scheduled server maintenance is planned for 12:00 AM to 2:00 PM on 21st December 2024.

Please be advised that during this maintenance period, all prepaid card services may be temporarily unavailable.

We sincerely apologize for any inconvenience caused and appreciate your kind understanding as we work to improve our systems.

For further assistance or inquiries, please do not hesitate to contact our customer service team.

Thank you for your continued support.

Yours faithfully,
33 Finance

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Important Notice
33FS will suspend the processing of cross-border transactions and/or the provision of cross-border payment services, please find more details from the Important Notice.

Due to the recent increase in scam activity, we have enhanced our security measures to better protect our customers. For details on how we collect information and our security practices, please visit our Privacy Policy. Thank you for your understanding and cooperation.

Important Notice Regarding Discontinuation of 33 Finance American Express Prepaid Card Program
Please be advised that the 33 Financial Services American Express Gift Card and Personal Prepaid Card services will be discontinued effective 05 Nov 2026. The last date for all prepaid card transactions will be 04 Nov 2026. Please visit the “Important Notices” section on our website for detailed information regarding the key timeline and refund arrangements. Thank you for your continued support and understanding.

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